Spirit Airlines

  • Sr. Inflight Base Supervisor- MCO

    Job Locations US-FL-Orlando
    Requisition Post Information* : Posted Date 2 months ago(4/23/2019 10:36 AM)
    Requisition Number
    2019-2379
    # of Openings
    1
    Category
    Inflight
  • Overview

    Lead a growing team of 500+ Spirit Flight Attendants and Inflight Supervisory team members to deliver industry-leading safety, operational reliability, and financial performance, while meeting regulatory/contractual obligations and developing a culture of engagement and partnership. This will be accomplished one journey at a time while taking care of each other and our guests.

    Responsibilities

    • Ensure the welfare of each other and our guests as an ongoing safety practice.
    • Anticipate the needs of each other and our guests by exceeding attentiveness expectations.
    • Provide a professional, friendly and seamless experience.
    • Show respect for each other’s and our guest’ time.
    • Develop and lead an exceptional group of Team Members by fostering commitment, trust, and support to drive team engagement. Ensure that the Inflight team has the tools needed to deliver exceptional operational and service performance.
    • Ensure that operational goals and metrics are met or exceeded through strategic planning, initiative execution, Team Member communication, coaching, and accountability.
    • Manage and motivate Inflight Base Leadership teams to ensure superior operational performance and dedication to execution of efficient, safe/secure, guest-friendly day-to-day operations.
    • Oversee team member’s performance in accordance with Spirit Airline’s values and culture. Manage team member recruitment, training, performance, coaching, development, and disciplinary actions following company best practices, policies and procedures.
    • Provide strategic guidance on team member relations, conflict resolution, and other related issues. Develop mentoring program for Inflight Supervisors to strengthen skill sets, increase engagement, and promote professional interactions.
    • Ensure that all Spirit and regulatory standards and procedures are followed, including leading the Inflight Emergency Response Program.
    • Indirectly responsible for staffing levels, pay-to-block performance, and scheduling. Closely interact and provide recommendations for process improvements, efficiencies, and best practices to Inflight Training, and Compliance & Quality Control departments.
    • Establish and maintain productive relationships with operational and non-operational counterparts (e.g. Airport Services, Flight Operations, Technical Operations, Crew Resources, AFA Leadership, FAA, and OSHA).
    • May perform other responsibilities as assigned. Responsibilities and duties may change due to operational needs.

    Qualifications

    • Strong sense of urgency with the ability to prioritize operational needs and follow-up as appropriate.Thorough knowledge of Microsoft products such as Excel, Outlook, Word, and PowerPoint, as well as a thorough knowledge of Citrix. Ability to utilize all available technology to create, edit and maintain all necessary information.
    • An intermediate understanding of all applicable Federal Aviation Regulations and how they apply to our daily operations.
    • An understanding of a Flight Attendant’s role and daily job duties, as well as Flight Attendant Collective Bargaining Agreements.
    • Advanced understanding of Company policies/procedures as well as the Inflight Performance Management Policy.
    • Must be able to display the utmost professionalism, confidentiality, and good judgment at all times.
    • Ability to interact with crewmembers, fellow supervisors, and management in a positive and constructive manner.
    • Adapt to various work schedules and times. Must be able to adjust thought processes to coincide with the growth and development of the industry, as well as the company.
    • Ability to maintain current Spirit Airlines Flight Attendant Certification
    • 2+ years’ Inflight or Flight Attendant experience
    • At least 1 or more years of relevant experience
    • High School Diploma required; Bachelor’s degree preferred

     

    *Please be advised that you will be asked to complete a required assessment to be considered for this position. This assessment will be emailed to you after you apply. Please be sure to check your Spam folder and/or junk mail if you do not receive it.*

     

    We offer a competitive salary and comprehensive benefits to our team members including medical, dental, STD, LTD, life insurance, 401(k), paid time off, travel benefits and much more. We strive to maintain a professional, yet friendly environment and promote professional and career development for our team members.

    EEOC Statement

    Spirit Airlines is an Equal Employment Opportunity employer. We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other applicable employment laws and regulations. It is our intent to maintain a workplace free from harassment, discrimination, and retaliation because of age, sex (including pregnancy), race, national origin, disability, color, religion, genetic information, sexual orientation, military or veteran status, or any other status protected by federal, state or local laws.

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